We have a 30-day refund policy, which means you have 30 days after receiving your item to request a refund.
To be eligible for a refund, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at noelle@daybydaybook.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at noelle@daybydaybook.com.
Day By Daybook 90-Day Impact Guarantee:
At Day By Day, we are committed to the positive impact our products can have on your life. We stand behind the effectiveness of our Day by Daybook and are confident it will bring transformative experiences within the first 90 days of use.
90-Day Impact Guarantee: Our products have a positive impact on your life in the first 90 days or your money back.
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How It Works: Simply reach out to our friendly customer support team within 90 days of your purchase, let us know how we can improve, and we'll process your refund. No hoops to jump through—just honest feedback to help us grow.
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Why We Do This: Because your happiness matters to us. We're confident in the Day by Daybook's ability to make a positive difference, and we want you to feel that too. Your journey to well-being is our priority.
Experience the positive impact for yourself—risk-free. Invest in your personal growth and well-being with Day By Day today.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
